客戶提示 – 偽冒安信職員的促銷活動
近日有騙徒冒稱安信職員透過電話及即時通訊軟件聯絡客戶，並以欺詐手段（例如提供不同貸款產品的額外優惠利率）誘騙客戶提交個人資料，例如身份證副本、入息證明、地址證明及銀行月結單。
為避免成為詐騙案的受害者及減低金錢損失之風險，我們建議客戶採取以下措施：
1.如對來電者的身份有懷疑，客戶應要求來電者提供資料（例如姓名及電話號碼），並聯絡我們核實相關資料。如收到可疑的手機短訊，客戶應在回覆該短訊前，先與我們核實短訊的內容及熱線電話號碼。
2.如懷疑曾經收到偽冒安信的來電或短訊，並向其提供任何個人資料，請立即聯絡警方進行調查及致電我們的客戶服務熱線2111 2999。
Customer Alert – Fraudulent promotion activities by individuals posing as PrimeCredit
Recently, fraudsters claiming to be PrimeCredit staff have been contacting customers by phone and instant messaging apps. By using fraudulent tactics (for example, offering extra preferential interest rates on various loan products), they induce customers to provide personal information such as ID card copies, payroll slips, proofs of address and bank statements.
To minimize the risk of becoming a victim of fraud or incurring financial losses, we recommend that customers adopt the following measures:
- Where customers are suspicious about the identity of the callers, customers should request for the caller’s information (e.g. name and contact numbers) and verify with us. Customers who have received suspicious SMS messages should also verify the content and hotline numbers contained in the messages with us before calling the numbers, rather than just following the information provided in the messages.
- Anyone who suspect he/she has provided personal information in response to such a call or instant message purportedly from PrimeCredit should immediately report the case to the Police for investigation, and contact us by calling our Customer Service Hotline 2111 2999.